Terms of Service

Welcome to Pawsitive Planet! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or making any purchases.

1. Acceptance of Terms
By accessing or using the services provided by Pawsitive Planet, you agree to abide by these Terms of Service. If you do not agree with these terms, please do not use our website.

2. Changes to Terms
Pawsitive Planet reserves the right to modify or update these Terms of Service at any time without prior notice. Any changes will be posted on this page, and the updated effective date will be indicated. By continuing to use our services, you accept any changes to these terms.

3. Account Registration
To place an order or access certain features of our website, you may be required to create an account. You agree to provide accurate and complete information when registering and to keep your account details up to date. You are responsible for maintaining the confidentiality of your account information and password.

4. Product Information and Availability
We make every effort to provide accurate product descriptions and information on our website. However, we do not guarantee that all information is free from errors, including pricing or product availability. We reserve the right to correct any mistakes and cancel orders if necessary.

5. Pricing and Payments
Prices for products on our website are listed in your local currency and are subject to change without notice. Payment for orders must be made in full at the time of purchase. We accept various payment methods, including credit cards and other online payment systems. Your payment details will be processed securely.

6. Shipping and Delivery
We ship products to most regions. Delivery times and costs may vary depending on your location and the shipping method selected. You will be provided with tracking information once your order has been shipped. Please ensure your shipping address is accurate to avoid delays.

7. Returns and Refunds
Please refer to our Refund Policy for detailed information on how to request returns, exchanges, and refunds.

8. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Pawsitive Planet or our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our express written permission.

9. User Conduct
By using our website, you agree not to engage in any conduct that:

• Violates any applicable laws or regulations.
• Harms the rights of others, including defamation or infringement of intellectual property.
• Disrupts or interferes with the functioning of the website.
• Attempts to gain unauthorized access to any part of the website or user accounts.

10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

11. Limitation of Liability
Pawsitive Planet is not liable for any damages, losses, or expenses arising from your use or inability to use our website, including indirect, incidental, or consequential damages. We do not guarantee that our website will be error-free or available at all times.

12. Indemnification
You agree to indemnify and hold Pawsitive Planet harmless from any claims, losses, damages, or expenses (including legal fees) arising from your use of our website or violation of these Terms of Service.